News

[Follow-up]Square Enix European Support Closed – COVID-19 Update (Mar. 24)

As a result of the increased measures to combat the spread of COVID-19 announced in the UK, we are sorry to announce that we have to temporarily close the European Square Enix Support Centre.

We are doing our best to re-open services as soon as possible, while maintaining the wellbeing and safety of our teams.
You can still send us enquiries via the Support Centre website but responses will take longer than usual. We encourage you to make use of the in-game Knowledge Base articles in the Support Desk menu or from the Support Centre website at https://support.eu.square-enix.com/ before submitting a ticket.

In-game GM support remains available but please only make an in-game call if you urgently need assistance.

We apologise for any inconvenience caused and thank you for your patience and understanding during these unprecedented circumstances.

[Date & Time]
From Mar. 24, 2020 at 9:00 GMT

[Details]
Support unavailable

[Cause]
Support Centre closed

[Affected Services]
Square Enix EU Support Centre
- Email, chat and phone support
ForumsMog StationOfficial Blog

Community Wall

Recent Activity

Filter which items are to be displayed below.
* Notifications for standings updates are shared across all Worlds.
* Notifications for PvP team formations are shared for all languages.
* Notifications for free company formations are shared for all languages.

Sort by
Data Center / Home World
Primary language
Displaying

Cookie Policy

This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.