News

Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

Due to the impact of COVID-19 on our day to day lives, Square Enix Europe Support Centre services continue to be provided by our dedicated team of agents from their homes.

As such, we are currently only able to provide support via email and chat. Chats can be submitted between 11:00 and 17:00 UK time.
Please note that phone support remains unavailable at present.

We continue to work as hard as ever to offer you the best possible customer service and we thank you for your patience and understanding.

[Date & Time]
From Mar. 24, 2020

[Details]
Phone support services unavailable

[Cause]
Reduced support capacity

[Affected Services]
Square Enix EU Support Centre
Phone support
ForumsMog StationOfficial Blog

Community Wall

Recent Activity

Filter which items are to be displayed below.
* Notifications for standings updates are shared across all Worlds.
* Notifications for PvP team formations are shared for all languages.
* Notifications for free company formations are shared for all languages.

Sort by
Data Center / Home World
Primary language
Displaying