News

Network Technical Difficulties Caused by DDoS Attacks (Aug. 14)(updated: 19:15)

We are currently experiencing technical difficulties due to a DDoS attack.
Players may experience the following issues as a result.

We are investigating the attack and taking countermeasures. Additional information will be provided as the situation develops.

[Date & Time]
From Aug. 14, 2021 14:45 (GMT)
From Aug. 14, 2021 15:45 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from EU data centre Worlds
・Difficulty logging in to EU data centre Worlds
・Difficulty accessing, sending, and receiving data from EU data centres

[Affected Service]
FINAL FANTASY XIV

Updated: Aug. 14, 2021 19:15 (GMT):
Adjustment has been made to the affected time.

Before: From Aug. 14, 2021 14:56 (GMT)
After: From Aug. 14, 2021 14:45 (GMT)
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