News

Refunds to be Issued for Incorrect FINAL FANTASY XIV Online Store Sale Prices

We have confirmed that the discounted amount of Winter Sale optional items on the FINAL FANTASY XIV Online Store is different from what was advertised in the Topics.

■Affected Items
Tales of Adventure: One Paladin's Journey II
Tales of Adventure: One Warrior's Journey II
Tales of Adventure: One Monk's Journey II
Tales of Adventure: One Dragoon's Journey II
Tales of Adventure: One Ninja's Journey II
Tales of Adventure: One Bard's Journey II
Tales of Adventure: One Machinist's Journey II
Tales of Adventure: One Black Mage's Journey II
Tales of Adventure: One Summoner's Journey II
Tales of Adventure: One White Mage's Journey II
Tales of Adventure: One Scholar's Journey II
Tales of Adventure: One Dark Knight's Journey II
Tales of Adventure: One Astrologian's Journey II
Tales of Adventure: One Samurai's Journey I & II
Tales of Adventure: One Red Mage's Journey I & II

■Discount
【Incorrect】20%
【Correct】30%

■Sales Period
From Dec. 14, 2020 20:00 to Dec. 15, 2020 4:00 (GMT)

We apologise for the inconvenience this has caused. We are currently investigating on how best to rectify this issue and we will message every affected customer in the coming days.
Thank you for your patience and understanding.

If you have any questions about this incident, please contact us at the FINAL FANTASY XIV Support Centre.

■FINAL FANTASY XIV Support Centre
https://sqex.to/rJA
ForumsMog StationOfficial Blog

Community Wall

Recent Activity

Filter which items are to be displayed below.
* Notifications for standings updates are shared across all Worlds.
* Notifications for PvP team formations are shared for all languages.
* Notifications for free company formations are shared for all languages.

Sort by
Data Center / Home World
Primary language
Displaying