News

[Recovery][Aether] Recovery from Sargatanas World Technical Difficulties (May 27)

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologise for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
From May 27, 2025 13:29 to 14:23 (GMT)
From May 27, 2025 14:29 to 15:23 (BST)
From May 27, 2025 23:29 to May 28, 2025 00:23 (AEST)

[Details]
- Unable to access affected Worlds.
- Unable to travel to affected Worlds via World Visit System or Data Centre Travel System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World would have been disconnected from the server upon exiting the duty, and would have been unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected. Additionally, characters visiting or data centre traveling to the affected World would have been unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.

[Cause]
Server equipment issue

[Affected]
Aether Data Centre
Sargatanas World

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