We are currently experiencing technical difficulties with those who have not logged into The Lodestone for a certain period of time or are logging in for the first time.
Those players are unable to log in to The Lodestone or update information on The Lodestone for characters on North American data centres. The issue is being investigated and addressed.

We apologise for any inconvenience this may be causing.

[Date & Time]
From Jan. 6, 2025 1:08 a.m. (GMT)
From Jan. 6, 2025 12:08 p.m. (AEDT)

[Details]
・Difficulties logging into The Lodestone with a character on a North American data centre when not having logged in for a certain period of time or logging in for the first time
・Difficulties updating character information for characters on North American data centres

[Cause]
Under investigation

[Affected Services]
・The Lodestone