We are currently investigating and working to address it.
■Players may become stuck when repeatedly speaking with NPC Ryne at the Flounders’ Floor during the main scenario quest “???” progression.
We apologise for any inconvenience this may be causing and thank you for your understanding.
*Updated: Feb. 19, 2020 14:10 (GMT)
A temporary measure has been implemented on Feb. 19, 2020 9:05 (GMT) to address the issue.
Please see details from below link:
*Updated: Aug. 14, 2020 8:00 (BST)
This issue was resolved in the Patch 5.3 maintenance preformed on Aug. 10, 2020 11:00 (BST) to Aug. 11, 2020 11:00 (BST).
We apologize for any inconvenience this may have caused.