During the following period, we experienced technical issues with the FINAL FANTASY XIV Companion App.

We are pleased to announce that the issue has now been resolved, and apologise for the inconvenience it may have caused.

[Date & Time]
Apr. 16, 2026 6:55 to 8:00 (GMT)
Apr. 16, 2026 7:55 to 9:00 (BST)
Apr. 16, 2026 16:55 to 18:00 (AEST)

[Details]
・Unable to access the FINAL FANTASY XIV COMPANION app using characters on North American Data Centre Worlds
・Use of features resulted in errors when used by characters on North American Data Centre Worlds
・Unable to place new widgets or data would not update when using characters on North American Data Centre Worlds

[Cause]
Network Technical Difficulties

[Affected Service]
- FINAL FANTASY XIV Companion App