News

[Recovery][Chaos] Recovery from Spriggan World Technical Difficulties (Aug. 29)

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologise for any inconvenience this may have caused and we thank you for your patience while the matter was being addressed.

[Date & Time]
Aug. 29, 2020 17:02 to 17:31 (GMT)
Aug. 29, 2020 18:02 to 18:31 (BST)

[Details]
・Unable to access the affected World.
・Unable to travel to the affected World via World Visit System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who were mid-duty on the affected World would have been disconnected from the server upon exiting the duty, and would have been unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World was affected.
・Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World was affected.

[Cause]
Server program issue

[Affected World]
Chaos
・Spriggan
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