We are pleased to announce that the Square Enix Account Management System technical difficulty has been resolved.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Sep. 1, 2022 from 8:17 p.m. to 10:24 p.m. (PDT)

[Details]
■FINAL FANTASY XIV
- New players just starting out were unable to perform their initial login.
- For the PlayStation®5 / PlayStation®4 version, if an expansion pack was purchased in the PlayStation™Store, login was not possible. In addition, the expansion pack data may not have reflected in the game.
- Unable to create a free account at the free trial website.

■Mog Station
- Service was unavailable.

■Online Store
- Service was unavailable.

■FINAL FANTASY XIV Companion App
- There may have been a delay in Companion App Bonuses being reflected in-game.

■Square Enix Account Management System
- Service was unavailable.

[Cause]
Server Program Issue

[Affected Services]
- FINAL FANTASY XIV
- Mog Station
- Online Store
- FINAL FANTASY XIV Companion App
- Square Enix Account Management System