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[Maintenance]All Worlds Emergency Maintenance (Apr. 15)

To address the issue with the World Visit System, we will be performing an emergency maintenance on all Worlds at the time specified below, during which FINAL FANTASY XIV will be unavailable.

We have pinpointed the location which is most likely the cause of the ongoing issues with the World Visit System and are working to resolve it. However, as we were unable to reproduce the problem on the development team’s system environment, we are unable to validate the potential fixes made.

During the emergency maintenance, we intend to confirm the issue and if the potential fix is working. But as certain elements of the issue cannot be confirmed while the maintenance is still ongoing, it may be possible that the World Visit System remains suspended or even after resumption, it may be suspended again should the problem reoccur.

Although there is a high chance of the issue being resolved by confirming the server logs for this technical issue, please accept our deepest apology in advance that we cannot guarantee that the issue will be resolved completely.

We will continue to send updates separately for the World Visit System and Automatic Housing Demolition Counter as the situation develops during the emergency maintenance.

We are aware of the huge impact affecting your gameplay and will continue to do our best to resolve the issue as soon as possible.

We apologise for any inconvenience this may cause, and we thank you for your understanding.

* The Home World Transfer Service will be suspended 30 minutes before
maintenance begins and will be unavailable until maintenance has ended.

* Certain features in the FINAL FANTASY XIV Companion app will be unavailable until maintenance has ended.

* Any duty recorder data recorded prior to this emergency maintenance can no longer be replayed after this maintenance, or may not replay correctly
even if replayable.

[Date & Time]
Apr. 15, 2021 7:00 to 10:00 (GMT)
Apr. 15, 2021 8:00 to 11:00 (BST)
* Completion time is subject to change.

[Affected Worlds]
All Worlds
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