[Recovery][Crystal] Recovery from Coeurl World Technical Difficulties (May 8,9)
We apologise for any inconvenience this may have caused and we thank you for your patience while the matter was being addressed.
[Date & Time]
May 08, 2022 20:52 to 21:20 (GMT)
May 08, 2022 21:52 to 22:20 (BST)
May 09, 2022 6:52 to 7:20 (AEST)
[Details]
- Unable to access affected Worlds.
- Unable to travel to affected Worlds via World Visit System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected.
[Cause]
Server program issue
[Affected World]
Crystal Data Centre
Coeurl World