News

Online Store Technical Difficulties (Apr. 22)

The Online Store is currently experiencing techinical difficulties that may cause significant delays in the delivery of optional items purchased on an account-wide basis to characters in the Oceanian Data Center.

A fix was implemented on Apr. 22, 2022 3:00 a.m. (PDT). However, it may take up to a day in order for item deliveries to catch up and normalize.

We thank you for your patience and understanding while the items are being delivered appropriately.

We sincerely apologize for the inconvenience this may be causing.

[Date & Time]
From Apr. 12, 2022 1:30 a.m. (PDT)

[Details]
- When purchasing optional items per service account, delivery to characters to the Oceanian Data Center may be significantly delayed.

[Cause]
Server program issue

[Affected Service]
- Online Store

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