At the date and time below, we experienced the following technical issue with the FINAL FANTASY XIV Companion App.

We are pleased to announce that the issue has now been resolved, and apologise for the inconvenience it may have caused.

[Date & Time]
From Dec. 8, 2020 22:00 to Dec. 9, 2020 13:00 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app when using characters on Japanese Data Centre Worlds

[Cause]
Server Congestion

[Affected Service]
FINAL FANTASY XIV COMPANION app