News

[Maintenance]Support System Maintenance (Oct. 21)

We will be performing maintenance on the Support System during the time below, which will affect some services. Please see below for details.

[Support Centre]
- The Support Centre Website will be unavailable during maintenance.
*You will still be able to reply to emails already sent by the Support Centre.

[In-game Support Desk]
- Service will be unavailable.
*Using the service will result in an error.

[Support Operations]
- During maintenance, neither the GM service nor the Support Centre will be able to respond to enquiries.
Normal operations will resume once the maintenance has ended.

We apologise for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Oct. 21, 2019 6:00 to 8:40 (GMT)
Oct. 21, 2019 7:00 to 9:40 (BST)
* Completion time is subject to change.

[Affected Service]
- Support System
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