[Follow-up]Known Issue after Patch 5.1 (10/29): Follow-up

We would like to provide you with some updates about the issue with the Alliance Raid Dungeon "The Copied Factory" which is causing progression to halt once the alliance is defeated by the last boss.

We are carefully investigating the situation but finding the issue extremely difficult to pinpoint and require additional time to look into it.

As a temporary measure, if players are experiencing this issue, there are 2 possible options to leave the content:

The first option is to stay in the content until the time expires.
The second is to leave your character inactive for 10 minutes (this will result in a 30 minute penalty).

If you do not wish to incur the 30 minute penalty, while we understand it is not ideal, it will unfortunatley be necessary to force close the game client.

In addition, to help with our investigations, we would greatly appreciate your cooperation in providing feedback and details about this issue. These can be submitted on the official Bug Report Forums or via the Support Desk .

We'd like to reassure you that we are prioritising the investigation of this issue.
We sincerely apologise for any inconvenience it is causing and thank you for your patience.
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