We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North American Data Center Worlds have been resolved.

We apologise for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Nov. 26, 2025 11:20 p.m. to 11:55 p.m. (GMT)
Nov. 27, 2025 10:20 a.m. to 10:55 a.m. (AEDT)

[Details]
Unable to access the FINAL FANTASY XIV COMPANION app using characters on North American Data Center Worlds

[Cause]
Communications carrier network failure

[Affected Service]
- FINAL FANTASY XIV COMPANION app