News

[Recovery]Recovery from Companion App Technical Difficulties (Aug. 14, 15)

During the following period, we experienced technical difficulties that produced an error when using certain features on the FINAL FANTASY XIV COMPANION app.

We are pleased to announce that the issue has now been resolved, and apologise for the inconvenience it may have caused.

[Date & Time]
Aug. 14, 2021 23:40 to Aug. 15, 2021 8:30 (GMT)
Aug. 15, 2021 0:40 to 9:30 (BST)

[Details]
An error would occur when using the following features on the FINAL FANTASY XIV COMPANION app.
・Login
・Items
・Market (selling)
・Market (buying)

[Cause]
Network issues

[Affected Service]
FINAL FANTASY XIV Companion App
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