News

[Recovery]Recovery from EU Data Centre Network Technical Difficulties (Nov. 6)

We had confirmed that communications were unstable for certain internet routes during the time period below.

Due to these effects, users may have experienced the following situations, but the service can now be used normally.

[Date & Time]
From Nov. 6, 2020 2:50 until 4:07 (GMT)

[Details]
Players may experience the following issues:
・Disconnections from EU data centre Worlds
・Difficulty logging in to EU data centre Worlds
・Difficulty accessing, sending, and receiving data from EU data centres

[Affected Service]
・FINAL FANTASY XIV
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