News

[Recovery]Recovery from Online Store Technical Difficulties (Aug. 16)

We are pleased to announce that the Online Store technical difficulties listed below have been resolved.

We apologise for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
From Aug. 13, 2021 08:00 to Aug. 16, 2021 17:30 (GMT)
From Aug. 13, 2021 09:00 to Aug. 16, 2021 18:30 (BST)

[Details]
- There was a significant delay in the delivery of account-wide items purchased from the Online Store.

[Cause]
- Server program error

[Affected Service]
- Online Store
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