Entry

KEY RULES

1. Official Rules: The Official Rules for this Promotion consist of both (i) these key rules summarising the important rules for participating in the Promotion (the “Key Rules”) and (ii) the Additional Promotion Official Rules (“Additional Rules”) applicable to your place of legal residence. Please review the Additional Rules at the following URL:
   • For legal residents of any Promotion Jurisdiction (defined below): https://square-enix-games.com/en_GB/documents/promotion-additional-rules.
   In the event there are any direct conflicts between these Key Rules and the Additional Rules, the Key Rules will apply.
   Any personal data collected from entrants of this Promotion will be processed in accordance with Square Enix’s Privacy Notice.
   
   Participants must also adhere to the Final Fantasy XIV (the “Game”) User Agreement: https://support.eu.square-enix.com/rule.php?id=5383&la=2&tag=users.
   
   Players are responsible for understanding the rules of the Game. Unless otherwise specified by Sponsor, all normal rules of gameplay will apply. A comprehensive gameplay overview and rules are available at https://eu.finalfantasyxiv.com/lodestone/playguide/contentsguide/crystallineconflict/.
2. Territories: This Promotion is open only to individuals who are legal residents and physically and permanently located in one of the following countries/territories at the date and time of entry (the “Promotion Jurisdiction”):
   
   The United Kingdom (excluding British Overseas Territories), France (excluding Overseas France), Germany, Australia, Spain, Sweden, the Netherlands, Belgium, Poland, Austria, Finland, Norway, Switzerland, New Zealand, Denmark, Greece.
3. Age Limit: This Promotion is open only to individuals eighteen (18) years of age or older, who have reached the age of majority in their jurisdiction of residence, at the date and time of entry.
4. Entry Period: You may register to participate in the Promotion only between Tuesday, 3 March 2026 at 9:00 (GMT) / 10:00 (CET) / 20:00 (AEDT) and Monday, 16 March 2026 at 23:59 (GMT) / Tuesday, 17 March 2026 at 0:59 (CET) / 10:59 (AEDT) (the “Entry Period”). Up to thirty-two (32) Teams may participate in the Promotion. If more than thirty-two (32) Teams register during the Entry Period, the Sponsor will use the following methodology to select the participating Teams:
   • Result of their previous Crystalline Conflict season status;
   • Accuracy of the information registered on the Square Enix account; and
   • In-game play status.
   Sponsor will select the best Teams in line with the criteria cited above and seed them and then determine the bracket seeding for the remaining Teams using a random drawing.
5. Entry Procedure and Limitations: In order to enter the Promotion, you must comply with the following:
   • General Rules
     1. You must have and maintain your own active FINAL FANTASY XIV (the “Game”) European Square Enix account prior to this Promotion and must use this account throughout the Promotion.
     2. You must have a playable character in the European or Oceanian data center (Chaos/Light or Materia) that can participate in Crystalline Conflict;
     3. You must be able to communicate using Discord (voice and text chat) software;
     4. Be willing and able to attend the following events:
        1. Monday, 11 May 2026 – Preliminaries Day 1*
        2. Tuesday, 12 May 2026 – Preliminaries Day 2*
        3. Wednesday, 13 May 2026 – Preliminaries Day 3*
        4. Thursday, 14 May 2026 – Preliminaries Day 4*
        5. Friday, 15 May 2026 – Preliminaries Day 5*
        6. Saturday, 16 May 2026 – Preliminaries Day 6*
        7. Sunday, 17 May 2026 – Preliminaries Day 7*
        8. Saturday, 6 June 2026 – Quarterfinals Day 1
        9. Sunday, 7 June 2026 – Quarterfinals Day 2
        10. Thursday, 23 July 2026 – Travel to Berlin, Germany**
        11. Friday, 24 July 2026 – Travel to Berlin, Germany** & Fan Festival Setup
        12. Saturday, 25 July 2026 – Fan Festival Day 1
        13. Sunday, 26 July 2026 – Fan Festival Day 2
        14. Monday, 27 July 2026 – Return from Berlin
        * The exact date when each Team will need to be present will be announced at a later time.
        ** The arrival date is determined by Square Enix or its designee and may vary based on participants' departure location.
     5. Be willing and able (both physically and legally) to travel to Berlin, Germany to participate in the Game at Fan Festival 2026 in Berlin (“Fan Festival”) from Thursday, 23 July 2026 through Monday, 27 July 2026 (for example, if you reside outside Germany, you must have a valid passport and may be required to have a valid visa).
     6. Form a player-versus-player Team (a “Team”) consisting of between a minimum of five (5) and a maximum of seven (7) players. If at any point the Team has less than five (5) members for any reason, the Team is disqualified. Once a Team registration is submitted, you may not add any new members to the Team. The following information is required to register:
        1. The Team name*;
        2. Team motto*;
        3. Each Team members’ Game character name;
        4. Each Team members’ Game Home World;
        5. Each Team members’ short comment*;
        6. Each Team members’ Game PvP highlights and achievements (optional)
        7. Each Team member’s Game character profile (character profile URL can be found by logging into the Lodestone and visiting your character profile; example: https://eu.finalfantasyxiv.com/lodestone/character/00000000/); and
        8. One (1) 16:9 ratio in-game screenshot of the Team*.
        * Team name, motto, short comments and screenshot are subject to approval by the Sponsor and may be altered by the Sponsor in its sole discretion.
     7. Each player may only participate on one (1) Team during the Promotion. If a player is participating on more than one (1) Team, the player and the applicable Teams may be disqualified (as determined by Sponsor in its sole discretion).
     8. Each member of the Team must be eligible to enter this Promotion and must have read and agreed to these Official Rules for the Promotion before participating.
     9. Each player must have sufficient game time available on their account in order to enter and participate in the Promotion.
        
     Please note that an email will be sent to the email address registered to the Square Enix account of the player registering the Team. Please verify beforehand that the email address registered on the Square Enix account is correct before submitting the registration. A link to the Official Rules will be included as part of the email.
     
     Only a single registration is required per Team. Each member does not need to submit a separate registration for the same Team. Limit one (1) registration per Team.
     
     Players or Teams may not change their character names or Team names without approval from Sponsor. All such names must comply with these Key Rules and Sponsor may request that they be changed at any time. Failure to change your character name, Team name or in-game screenshot of the Team upon request by the Sponsor may result in your, or your Team’s disqualification from the Promotion. A roster shall not contain duplicates of the same name, names that consist only of symbols, or names that are difficult to distinguish from one another.
     
     Tournament Play
     
     Rules for all Stages
   • A "match" is defined as series of "maps" played between two Teams.
   • Stage Effects will be enabled.
   • Team uniforms may be used, subject to their compliance with paragraph xix. of the Additional Terms in section E.
   • In-game macros may be used.
   • The Quick Chat feature may be used.
   • A Team must be comprised of five (5) players of differing jobs during all maps and matches.
   • Team members may freely change jobs between maps as long as they meet the composition requirements.
     * Team must declare the jobs before the map begins. If the map begins with a job different from the pre-declared job, the map will be suspended for the first occurrence, and the affected Team will receive a warning. For the second occurrence, that map will be recorded as a loss for the Team in question. This penalty will be accumulated throughout the tournament.
   • Teams may switch members per match, but not per map.
   • If a Team is disqualified, the next highest-ranking eligible Team will advance.
   • Any equipment and/or network-related issues will be the responsibility of the player. However, if a player is unable to participate in the map due to a disconnection before the gate opens, a rematch will be held. Once the gate has opened, the map will be held.
   • For the online portion of the Promotion, players must prepare all hardware themselves.
   • If at any point for any reason a Team is unable to participate in a match, the opposing Team will be declared the winner of that match.
   • In a situation where a map cannot advance due to issues such as a server outage, that map will be null, and a rematch will be held.
   • Reserve members are not allowed to join the in-game Spectator Mode for each map; however, they are allowed to participate in voice communications.
   • During the Preliminaries and Quarterfinals, reserve members are allowed to view each map in the official CCRC 2026 Europe & Oceania Discord voice channel or via Twitch.
   • During the Semifinals and Finals, reserve members will not be able to join as in-game spectators; however, provisions are planned to allow them to monitor the match externally and participate in voice communications.
   Preliminaries (Online)
   
   Teams will be divided into brackets. The matches will be a round-robin within each bracket. The number of Teams in each bracket will be determined by the total number of Teams participating in the Promotion, up to thirty-two (32) Teams. The winners for each match will be determined by best-of-three (BO3) maps. The top Teams from each bracket will proceed to the Quarterfinals. The arena for the first map of each match will be within The Palaistra. The arena for each map after will be chosen by the previous map’s losing Team from one of the following five (5) arenas: The Volcanic Heart, Cloud Nine, The Clockwork Castletown, The Red Sands, or The Bayside Battleground.
   
   A map which enters overtime and does not have a winner at the conclusion of the map will be considered a tie.
   
   If, during the round-robin, the Teams win the same number of matches, the winning Team will be determined based on the following criteria:
   
   1. Highest total progress record across their winning matches.
   2. Shortest total match time across their winning matches.
   
   Should the Teams have the same totals across their winning matches, then a single-map match will be held between the tied Teams to break the tie.
   
   Quarterfinals (Online + Live Stream)
   
   The top Teams in each bracket from the preliminaries will be matched together to take part in elimination-style matches. The winners for each match will be determined by best-of-three (BO3) maps. The winning Team of each bracket will proceed to the Semifinals. The arena for the first map of each match will be within The Palaistra. The arena for each map after will be chosen by the previous map’s losing Team from one of the following five (5) arenas: The Volcanic Heart, Cloud Nine, The Clockwork Castletown, The Red Sands, or The Bayside Battleground.
   
   A map which enters overtime and does not have a winner at the conclusion of the map will be considered a tie.
   
   Should the Teams win the same number of matches, then a single-map match will be held between the tied Teams to break the tie.
   
   Fan Festival 2026 in Berlin – Semifinals and Finals
   
   Each Team member from each Team which qualifies for the Semifinals and Finals will be required to sign and return a Declaration of Eligibility, Liability and, unless prohibited by law, Publicity Release before any travel or accommodation is booked. If a Team member does not return all required documentation within the time period stated by Sponsor, or a Team member otherwise is not in compliance with these Official Rules, they will be disqualified and not permitted to proceed to the Semifinals and Finals. If a Team no longer has the minimum number of Team Members required, then it will be disqualified and the next-highest-ranking eligible Team will take the disqualified Team’s place.
   
   Team members must verify that their name and address match the information contained in their Square Enix Account and on their original form of identification. Team members must provide on arrival at Fan Festival an original form of identification such as a valid driver’s license, passport, or student ID. Copies of identification will not be eligible. Team members should verify that the address associated with their Square Enix account is current and accurate. If the information is not accurate, they will be disqualified.
   Where a Team has returned and signed the required documents and verified their identification to the Sponsor’s complete satisfaction, then Sponsor, or its designee, will provide roundtrip ground and/or air transportation and standard hotel accommodations for four (4) nights (Thursday, 23 July 2026 to Monday, 27 July 2026) or three (3) nights (Friday, 24 July 2026 to Monday, 27 July 2026)* as well as a ticket to Fan Festival to each Team member of a qualifying Team in order to participate in the Semifinals and Finals at Fan Festival. Meals, ground transportation other than such transportation set out in G (Prize(s)) below, and any other expenses will be the sole responsibility of each Team member. Travel itineraries will be determined by Sponsor or Sponsor’s designee.
   * The number of nights is determined by Square Enix or its designee and may vary based on participants' departure location.
   
   The Semifinals and Finals may be live streamed and/or recorded by Sponsor or its designee (“Fan Festival Footage”). Players understand that Sponsor shall own all rights, title and interest in and to the Fan Festival Footage and grant to Sponsor and its designees, successors, assigns and licensees the right to edit, modify, reproduce, distribute, display, perform, create screenshots, stills or derivative works based upon, or otherwise exploit the Fan Festival Footage and all elements embodied therein, along with their names, character names, Team names, biographical information, likenesses, performances, voices or images, in whole or in part, on their own or together with other materials for advertising, trade, promotional and other purposes, in all media now known or hereafter discovered (including, without limitation, posting the Fan Festival Footage on Sponsor’s websites (including, without limitation, its social media pages or accounts)), in any manner, worldwide in perpetuity, without further compensation, notification or permission. Sponsor has no obligation to make use of the rights granted herein. Released Parties (as defined in the Additional Rules) are not responsible for any unauthorised use of the Fan Festival Footage by third parties.
   
   All hardware will be provided by Sponsor, as follows:
   
   • Gaming PC
   • Gaming Headset
   • Keyboard
   • Mouse
   • Gamepad
   Team members may bring and use their personal keyboard, mouse, left-hand gaming device, and gamepad; however, macros from gaming software and gaming hardware are prohibited. Sponsor reserves the right for it, or its designee, to inspect or monitor any Team member’s personal keyboard, mouse, left-handed gaming device or gamepad to ensure the fair competition of the Promotion.
   
   Semifinals (Live + Live Stream)
   
   The matches will be held on-stage and will be live streamed. The top four (4) eligible Teams from the Quarterfinals will compete in an elimination style match, with the winner of each match determined by best-of-three (BO3) maps. The arena for the first map of each match will be within The Palaistra. The arena for each map after will be chosen by the previous map’s losing Team from one of the following five (5) arenas: The Volcanic Heart, Cloud Nine, The Clockwork Castletown, The Red Sands, or The Bayside Battleground.
   
   Finals (Live + Live Stream)
   
   The match will be held on-stage and will be live streamed. The top two (2) eligible Teams from the Semifinals will take part in a best-of-five (BO5) match to determine the Crystalline Conflict Regional Champion in Europe & Oceania. The arena for the first map of the match will be within The Palaistra. The arena for each map after will be chosen by the previous map’s losing Team from one of the following five (5) arenas: The Volcanic Heart, Cloud Nine, The Clockwork Castletown, The Red Sands, or The Bayside Battleground.
   
   PLAYER CONDUCT AND GAMEPLAY FOR THE ENTIRE TOURNAMENT:
   
   • Players must be in good standing with respect to any Game accounts registered by said player. Players must disclose any violations on any Game accounts registered by said player. A player who is not in good standing or fails to disclose any and all violations with respect to any Game account registered by said player is not eligible to enter or participate in the Promotion. Players must also be free of or served fully any penalties from previously breaking any official Game rules or player is not eligible to enter or participate in the Promotion.
   • Players who have been disqualified in the Crystalline Conflict Regional Championship Europe & Oceania 2023, and/or the Crystalline Conflict Community Cup Europe & Oceania 2025, will not be eligible.
   • If, at any time during the Promotion, a player becomes ineligible, Sponsor can disqualify such player from further play.
   • Sponsor reserves the right to substitute any ineligible or withdrawn Team with an invitation to the next-highest-ranking eligible Team (if any).
   • Players must conduct themselves in a sportsmanlike manner. Players who engage in unsportsmanlike, disruptive, annoying, toxic, harassing, or threatening conduct, or violate any rule, gain unfair advantage in participating in any tournament, or attempt to obtain winner status using fraudulent means, including, without limitation, cheating, hacking, deception, or other unfair practices may be disqualified.
   • Players must abide by all requests and directions of Sponsor.
   • Sponsor reserves the right to disqualify any player from participation including, but not limited to, situations where the player violates these Official Rules or provisions of applicable laws.
   • If a Team cannot participate in a match, chooses not to participate in a match, or otherwise indicates to Sponsor that it will not participate in match, or if a Team is disqualified during a match, for any reason, the opposing Team shall win the match by default.
   • Winning status is subject to verification including any suspected errors or anomalies in the game that may have affected the displayed results.
   • Players must have access to the Internet and a personal computer. Players are responsible for ensuring they have access to each and may be deemed ineligible if they fail to meet these requirements.
   • For the avoidance of doubt, players and/or Teams may be disqualified and an account penalty issued for, including, but not limited to:
     • deliberately causing delays or impeding the progress of the Promotion;
     • using another player’s Square Enix account to participate in Promotion;
     • transferring or selling the rights to participate in the Promotion to a third party;
     • actions that affect the outcome of a match by cooperating with other players, such as ‘win-trading’
     • actions that lead to using the Promotion as a form of profit;
     • activities that are prohibited by the Official Rules, the Game EULA, and/or Square Enix Account agreement; and/or
     • activities that Sponsor deems as an illicit activity or that could bring the player, Team, Sponsor, and/or Promotion in disrepute or a negative light.
   All decisions of the Sponsor are final in all matters relating to Game integrity, including player conduct and rule interpretation, for this this Promotion.
   • Additional Terms
     
     1. If a Team is disqualified during the Semifinals or Finals (other than during a match), the next-highest-ranking eligible Team will take the disqualified Team’s place.
     2. You must adhere to the Game User Agreement and all other applicable Game/Sponsor policies and terms.
     3. In-game spectators are not allowed within any maps, except for Sponsor and its designees.
     4. You must be able to communicate in English.
     5. Boosting: You may not advertise, sell, purchase, or exchange any boosting service. You may not play for the purpose of acquiring virtual items, rewards, or advancement in gameplay on behalf of a third party.
     6. Win-trading: You may not abuse maps in order to force a map result in or against your favour. This includes force disconnecting and failure to perform any actions in map.
     7. Poor Sportsmanship: You must avoid any actions or behaviour inconsistent with principles of basic sportsmanship, honesty, and fair play. You must not engage in violence or use offensive language. You must not abuse game exploits, hacks, or other in-game issues.
     8. You may not damage any hardware or other equipment or technology provided to you by Sponsor or Sponsor’s designee.
     9. You may not deliberately or negligently cause delays or impede the progress of the Promotion.
     10. You must not use any other person’s Square Enix Account, or permit any person to use your Square Enix Account, during the Promotion.
     11. You must not use the Promotion to obtain or generate any profit for yourself or for anyone else other than Square Enix and its designees.
     12. You must promptly comply with all posted instructions and rules, and all instructions and rules otherwise provided by Promotion staff, venue staff, or Sponsor staff, before, during, and after the Promotion.
     13. You must immediately raise all complaints and/or disputes about gameplay or Promotion procedures, or any other aspect of the Promotion, with the Promotion staff. You waive any complaints or disputes that you do not immediately raise to the Promotion staff. Promotion staff will have complete discretion to adjudicate all complaints and disputes about gameplay or Promotion procedures, or any other aspect of the Promotion.
     14. Promotion staff may alter the Promotion or Game structure, or grant variances in the Promotion or Game rules, based on the Promotion staff’s judgment and discretion in order to ensure fair play and results.
     15. Promotion staff decisions are final and cannot be further appealed or challenged.
     16. Each entrant and each Team is solely responsible for ensuring that his/her/their/its equipment, network connection, etc. are adequate to participate in the Promotion and are issue and interruption free.
     17. In the event of a bug or glitch that affects gameplay, the full map should be played out unless otherwise decided by Sponsor. Sponsor may, in its discretion, pause Gameplay at any time and for any reason related (but not limited) to preserving the integrity, fairness, accessibility, technical feasibility, and timeliness of the Game. In the event of a stoppage of play, players will be notified and must remain at their devices and may not communicate with other players until Gameplay is resumed. Sponsor may order Gameplay restarted due to exceptional circumstances, such as if a bug affects a player’s ability to play or the gameplay is disrupted by a force majeure event. Sponsor reserves the right to add, remove, modify, reschedule, and/or delete any match or map for any reason, including without limitation, if in its sole judgment, that match’s or map’s integrity has been compromised by an unforeseen technical issue and/or error.
     18. If a map during the Semifinals or Finals cannot be completed due to a server outage or similar technology issues related to Sponsor’s servers or technology, then the map will be null, and a rematch will be held.
     19. During the Semifinals and Finals, entrants may not wear clothing with visible logos or trademarks, or any sponsored clothing. Each Team may wear their own uniform if they wish to do so. Such uniforms cannot include any third-party names or logos or any images that may infringe on any entity’s rights. All uniforms are subject to approval by Square Enix staff before Team members can appear on stage.
6. Winner Selection: The Sponsor, or Sponsor’s designee, shall select as winners four (4) Teams of between five (5) and seven (7) entrants each (so, a total of between twenty (20) and twenty-eight (28) entrants) from among all entries using the methodology described above.
7. Prize(s), Travel and Accommodation for the Fan Festival: The winners shall receive the following prize(s):
   • The First-place Team will receive Eighteen Thousand British Pounds Sterling (£18,000.00 GBP) to be divided equally among all Team members.
   • The Second-place Team will receive a FFXIV prize bundle with an approximate value of Forty British Pounds Sterling (£40 GBP) per person.
   • In addition, each member of the four (4) finalist Teams shall receive the following prizes:
     1. A trip to Berlin, Germany to participate in the Finals during the Game Fan Festival. (approximate retail value of One Thousand and Five Hundred British Pounds Sterling (£1,500 GBP) per person). NOTE: The actual retail value of the trip prize may vary depending on the point of departure, travel dates, and fare fluctuations. If the actual value of the trip prize is less than One Thousand and Five Hundred British Pounds Sterling (£1,500 GBP), the winner will NOT receive the difference.
     2. One (1) ticket to attend the Game Fan Festival (approximate retail value of Two Hundred and Twenty-Four Euros and Ninety-Nine Cents (€224.99 EUR) per person).
        
        The trip to Berlin and ticket to attend the Game Fan Festival are together referred to as the “Finals Trip”.
     Cash prizes will be paid in British Pound Sterling and will be subject to local currency exchange rates. Winners may be subject to tax liabilities, bank charges and/or other social costs depending on the winner’s jurisdiction, which will be the responsibility of each winner to pay as applicable. Please see the Additional Rules for more terms and conditions about taxes and other social costs.
     
     The trip prizes shall include:
     • Round-trip coach class ground and/or air transportation for one (1) person from a regional train station or airport near the winner’s home in the Promotion Jurisdiction (Sponsor to select the station/airport) to an airport or regional train station in or near Berlin, Germany.
     • Round-trip ground transportation for one (1) person between the airport in or near Berlin, Germany to a hotel in or near Berlin, Germany.
     • Three (3) or four (4) nights, four (4) or five (5) days* standard hotel accommodations (one (1) room) for one (1) person in or near Berlin, Germany. Hotel to be determined by Sponsor.
     * The number of nights is determined by Square Enix or its designee and may vary based on participants' departure location.
     
     Sponsor shall not provide (i) transportation other than as expressly stated above or (ii) meals. Winners are fully responsible for all costs associated with the prizes that are not expressly stated herein. The Finals Trip is provided to each Team member of a Semifinalist Team in order for them to compete at Fan Festival. If Team member, or Team, does not elect to compete at Fan Festival, no replacement trip, prize, or cash alternative will be provided in place of the Finals Trip.
8. Winner Notification: Sponsor, or Sponsor's designee, will notify winner(s) of their final positions in the tournament by or about July 25 or 26 (as applicable), 2026, via email or in-person communication.
9. Sponsor: The Sponsor of this Promotion is Square Enix Limited 240 Blackfriars Road, London SE1 8NW. The Sponsor may designate a “designee” to assist in the fulfilment and execution of the Promotion. However, the Sponsor will remain at all times the party responsible for running the Promotion.
10. Misc. Rules: You must follow all relevant health and safety guidelines of your video game platform (if applicable) and the following general guidelines: a) take occasional rest breaks during extended play, b) maintain a healthy sleep schedule and diet, c) avoid playing when tired or needing sleep, d) stop playing immediately and consult a doctor if you experience any of the following: light-headedness, nausea, motion sickness, discomfort or pain, dizziness, eye or muscle twitches, disorientation, involuntary movement, altered visions, loss of awareness, seizures, convulsion, or any other negative physical or mental effects or conditions.

By entering the Promotion, you agree to be bound and abide by these Key Rules and the Additional Rules applicable to your place of legal residence, and you represent that you satisfy all eligibility requirements to enter the Promotion. In the event of any conflict or inconsistency between any translated version of these Key Rules and the Additional Rules, and the English version of these rules, the English version shall prevail, govern, and control.

For more information about how Sponsor uses your data, see the Additional Rules and visit Square Enix’s Privacy Notice at https://weblet.square-enix.com/geojmp.php?d=DOCUMENTS&l=privacy.

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS PROMOTION. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. YOU MUST HAVE LEGALLY ACQUIRED ACCESS TO FINAL FANTASY XIV PRIOR TO THE LAUNCH OF THE PROMOTION.

KEY RULES POSTED ON 16 FEBRUARY 2026.