We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on NA data centre Worlds.

We apologise for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Aug. 19, 2026 14:12 (GMT)
From Aug. 19, 2026 15:12 (BST)
From Aug. 20, 2026 0:12 (AEST)

[Details]
Unable to access the FINAL FANTASY XIV COMPANION app using characters on NA data centre Worlds

[Cause]
Under investigation

[Affected Service]
- FINAL FANTASY XIV COMPANION app